Your specific health care needs matter to us. We strive for the highest quality customer care available in healthcare. This means excellent communication, transparency, and quality care for our patients. Communication means you will understand the benefits and the risks involved with your procedure. Transparency means you will understand every financial aspect that you will endure before your procedure. You will personally be sat down and given a financial overview of what your surgery will cost. Quality means that from the moment you step in our door to when you leave Dr. Downes’ care, you are treated with the best possible care we could have given you. You can have an expectation of someone who will listen, express compassion, and provide clarity for your concerns. Our team aims to be an extension of the exceptional level of service that Dr. Downes has provided to the community for over thirty years.